Horsford's Plant Guarantee

Horsford plant guarantee - balled and burlapped trees

At Horsford's we strive to grow the highest quality plant material and are happy to provide the following guarantees on plants purchased from our Garden Center:

Perennials and Grasses
: a 30-day guarantee from the date of purchase. Includes buddleia.

Roses: a 30-day guarantee from the date of purchase.

Broadleaf Evergreens (such as rhododendron, boxwood, holly and andromeda): a 30-day guarantee from the date of purchase.

Deciduous Trees and Shrubs: a one-year guarantee from the date of purchase, as long as they are planted in the appropriate hardiness zone.

Evergreen Trees and Shrubs: a one-year guarantee from the date of purchase, as long as they are planted in the appropriate hardiness zone and are in the ground by September 30.

With a store receipt and proof of the problem, Horsford Gardens and Nursery will supply store credit equal to the amount paid for the plant. Plants suffering from mechanical damage, vandalism, acts of nature or gross neglect (such as insufficient watering) are excluded from our guarantee.

Please note, store credit for any items purchased on sale will be for the sale amount. Store credit excludes labor, delivery, and installation charges. All plant material discounted 40% or greater does not carry a guarantee. Our guarantee applies to plants planted in-ground.

Zone information is on each plant tag. You can find your hardiness zone on the USDA's website.